Privacy policy

This Privacy Policy explains how Abby Vallejo, doing business as Balanced Hormones, Empowered Women (“we,” “us,” “our,” or “Balanced Hormones VIP”) collects, uses, discloses, and protects personal information when you visit www.balancedhormonesvip.com
(“Website”) or use any related products, programs, consultations, or services (collectively, the “Services”).

By using this Website, you agree to the practices described in this Privacy Policy.

1. Scope

This Policy applies to all data collected by or provided to Balanced Hormones VIP through:

Our Website, online programs, courses, or coaching services;

Our email communications, forms, and marketing systems; and

Any purchases made for digital products, supplements, or services.

This Policy does not apply to any third-party websites, even if linked from our Website. We encourage you to review the privacy policies of those third parties.

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

Name, email address, phone number, and billing/shipping address;

Payment information (processed securely via third-party providers such as PayPal or Stripe);

Information provided in forms, questionnaires, surveys, or coaching applications;

Communications you send to us (emails, messages, or customer service requests).

b. Information Collected Automatically
When you visit our Website, we may automatically collect:

IP address and device identifiers;

Browser type, operating system, and referring URLs;

Pages viewed, time spent on the site, and usage patterns;

Cookie data and analytics via tools like Google Analytics or similar platforms.

c. Information from Third Parties
We may receive limited personal data through integrations with:

Payment processors (e.g., PayPal, Stripe);

Email marketing platforms (e.g., MailerLite);

Supplement dispensaries (e.g., Fullscript, Wellevate);

Social media or advertising partners (e.g., Meta/Facebook, Instagram, Youtube, Tik-Tok, Google).

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

To process payments and deliver products or services;

To communicate with you about programs, updates, or customer service;

To personalize your experience and improve our Website and offerings;

To send you educational or marketing emails (if you’ve opted in);

To comply with applicable laws and prevent fraud or misuse.

We do not sell your personal information.
We may share it only with trusted third-party service providers who assist us in operating the business, and only to the extent necessary for them to perform those functions.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content.

You may control cookies through your browser settings. Disabling cookies may affect certain Website features.

Types of cookies used:

Essential cookies: Required for core site functionality (e.g., cart, checkout).

Analytics cookies: Help us understand how users interact with our Website.

Functional cookies: Store preferences (e.g., language, location).

Marketing cookies: Deliver relevant ads or track marketing performance.

5. How We Share and Disclose Information

We may share limited personal data with:

Third-party vendors assisting with payments, website hosting, email automation, or analytics;

Supplement platforms (such as Fullscript) if you voluntarily purchase through affiliate links;

Legal authorities, if required by law, regulation, or court order;

Successors or assigns, in the event of a business transfer or sale.

We do not permit these third parties to sell or use your information for their own purposes outside of our contracted relationship.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described here, unless a longer retention period is required by law.

For example:

Financial transaction data may be retained for tax or audit purposes.

Email and account data may be retained until you unsubscribe or request deletion.

You may request deletion of your personal data at any time (see Section 9).

7. Data Security

We use reasonable technical and organizational measures to protect your information, including:

Secure servers and firewalls;

SSL (Secure Socket Layer) encryption for payment transactions;

Password-protected systems for staff and contractors;

Limited access to personal information based on business need.

While we take appropriate precautions, no system can be guaranteed 100% secure. You use the Website at your own risk.

8. Children’s Privacy

Our Website and Services are intended for adults 18 years and older.
We do not knowingly collect personal information from minors.
If we learn that information from a child has been inadvertently collected, we will delete it promptly.

9. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of your personal information;

Correct or update inaccurate data;

Request deletion (“right to be forgotten”);

Withdraw consent for marketing communications;

Opt-out of the sale or sharing of personal information (if applicable under state law).

You can exercise these rights by contacting info@balancedhormonesvip.com
.

Residents of California, Virginia, Colorado, Connecticut, and other states with privacy laws have specific additional rights under state law, which we honor upon request.

10. Email Communications

If you subscribe to our newsletter or marketing emails, you may opt out at any time by clicking “unsubscribe” in any email or by contacting us.

Transactional emails related to purchases or bookings may still be sent, even if you unsubscribe from marketing emails.

11. International Users

Our servers and business operations are based in the United States.
If you are accessing our Website from outside the U.S., you consent to the transfer, storage, and processing of your data in the United States under U.S. privacy standards, which may differ from those in your country.

12. “Do Not Track” and “Do Not Sell My Information”

We do not sell personal data.
At this time, our Website does not respond to “Do Not Track” browser settings, but you can limit cookie use through your browser.

If you are a California resident and wish to exercise your CCPA/CPRA rights, please contact info@balancedhormonesvip.com
with the subject line “Privacy Request.”

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.
The “Last Updated” date above reflects the latest revision.
Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

For questions, concerns, or privacy requests, please contact:

Abby Vallejo
Balanced Hormones, Empowered Women
Email: info@balancedhormonesvip.com

Website: https://balancedhormonesvip.com

United States

Details

This privacy policy was last updated on November 1st, 2025.